RPAv2

Adopt Robotic Process Automation (RPA) technology for greater productivity and cost savings

The RPA Adoption Support Scheme helps SMPs to adopt baseline RPA technologies, setting them on the path to transform digitally.

Small and Medium-sized Practices (SMPs) need to digitalise to remain relevant and explore new revenue opportunities for growth. A simple and cost-effective way for SMPs to digitalise is through Robotic Process Automation (RPA). RPA technology automates repetitive, labour-intensive and time-consuming tasks, potentially allowing staff to focus on aspects of their work that can make a difference on their business. 

The benefits from implementing RPA are substantial. For example, the process of confirming Account Receivables, when automated by RPA, can save an SMP 18.5 man-days, or $3,500 annually.

The RPA Adoption Support Scheme provides funding for the adoption of baseline RPA technologies in the selection of some or all of these five areas: 

  • Audit
  • Accounting
  • Taxation
  • Corporate Secretarial Services
  • Human Resources and Administration

Singapore’s local polytechnics will help SMPs implement RPA scripts and train their staff.

To get started with this scheme, at least two employees need to attend the ISCA RPA course for Auditors. More details about the course can be found under the "Eligible SMPs" tab below.

Eligible Areas 

Examples of work processes for implementation of RPA

1

Audit

  • Preparation of confirmations – bank, accounts receivable, accounts payable, and intercompany 
2

Corporate Secretarial

  • Preparation of corporate secretarial related email template
  • Preparation of AGM materials
3

Taxation

  • Preparation of tax related email templates
4

Accounting

  • Conversion of trial balance to financial statement
  • Casting financial statement
  • Balancing financial statement
5

Human Resource & Administration

  • Preparation of HR & Admin related email templates

RPA Implementation and Training

Lecturers and students from the following local polytechnics will be assigned to SMPs to help them implement RPA technology and train their staff in the operation and maintenance of the RPA scripts:

  • Nanyang Polytechnic (School of Business Management)
  • Ngee Ann Polytechnic (School of Business & Accountancy)
  • Singapore Polytechnic (School of Business)
  • Temasek Polytechnic (School of Business)

Funding Support

SMPs will receive funding support as follows:

RPA Implementation

Funding support of 50% of the total qualifying cost, capped at $ 2,500 per SMP.

Why is there a drop in the support level of the RPA Adoption Support Scheme from 1 April 2024?
  • The RPA Adoption Support Scheme was launched in June 2021 with a maximum support level of 70% for a limited period to encourage companies to continue with transformation despite immediate challenges such as COVID-19 at that time. As we move towards living endemically with COVID-19, this enhanced support level will expire. From 1 April 2024, the RPA Adoption Support Scheme will continue at a more financially sustainable level of up to 50%. 
  • More broadly, the Government's support schemes focus on helping companies that are prepared to take steps to restructure their businesses and raise their productivity. These are longer-term investments, for which companies should be equally invested as the Government in building capabilities. 
  • Nonetheless, should exceptionally challenging circumstances arise in the future, the Government will relook its support for businesses and consider reintroducing enhanced support measures. 

Eligible SMPs

SMPs which fulfil the following criteria are eligible for the scheme: 

  • Primary or Secondary SSIC code starting with 692
  • Group annual sales turnover of not more than S$ 100 million; or group employment size of not more than 200 workers
  • At least 30% local shareholding
  • Litigation-free status
  • Have not applied for, obtained, or will not be obtaining any other tax/financial incentives for the proposed project
  • Have at least two employees who have attended any of the following courses within the last year: 

Application Process

Three steps to apply for the scheme: 
  1. Submit the Grant Application Form (DOC, 288KB) and supporting documents to Betsy_LOO@acra.gov.sg for review.
  2. Once approved, the applicant will receive a Letter of Offer (LOO) from ACRA. The applicant must sign and return (via email) the signed Letter of Acceptance (LOA) to ACRA within 14 working days. 
  3. The applicant may sign the contract and commence the project with the assigned consultant only after accepting the LOO.

Claim Process

  1. After paying the full cost of the project to the assigned consultant and completing the project, the SMP can claim the grant by submitting the Grant Claim Form (DOC, 266KB) and Project Report (DOC, 276KB), along with supporting documents, to Betsy_LOO@acra.gov.sg.

Contact Us

If you have any enquiries, please email Betsy_LOO@acra.gov.sg.

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