Email Notifications to file your Annual Returns (ARs) / Annual Declaration (ADs)
To help companies and Limited Liability Partnerships (LLPs) file their Annual Returns / Declarations on time and avoid penalties for non-compliance, notifications will be sent to the position holders’ (such as the directors, company secretaries, managers and partners) email addresses to inform them that their corporate entity is due to file its Annual Return / Annual Declaration.
Position holders are reminded to ensure their email addresses registered with ACRA are updated. If you are a position holder, simply log in to Bizfile and update your email address under “My Profile”.
The notifications will be sent out from January 2024 onwards for companies and LLPs with AR or AD with filing deadlines from March 2024 onwards.
FAQs
1. Why is ACRA implementing this email notification feature?
A: This feature is being introduced in response to feedback from entities requesting for such notifications to remind them of their annual return/declaration filing deadlines.
2. How will this new initiative benefit me?
A: This new initiative will help you file your annual returns/declarations on time and avoid any penalties for missing filing deadlines. If you have already missed an earlier filing deadline, please do so immediately and pay the relevant penalties to avoid further prosecutorial action.
3. When will ACRA send the notification to remind me on my annual return/declaration?
A: Based on the month when your AR/AD is due, we will send the reminder approximately 3 months ahead. The notification will be sent to position holders, i.e., directors, secretaries, managers and partners, to their registered email address with ACRA.
The notifications will be sent out from January 2024 onwards for companies and LLPs with AR or AD with filing deadlines from March 2024 onwards.
To ensure you receive the notification, we encourage you to check that your email address is updated. You can do so by logging in to Bizfile and checking under “My Profile”.
4. What happens if I did not receive the email notification?
A: If you did not receive the email notification, please check your spam or junk folders. You may also wish to verify your email address by logging in to Bizfile and checking under “My Profile”.
5. I am a director and secretary of multiple entities. Will I receive multiple email notifications for each entity?
A: You will only receive one email notification in a month even if you are the director and/or secretary of multiple entities that has an AR/AD due in the same month. The email notification will direct you to log in to Bizfile where the filing deadlines for the different entities under your charge can be found under the “Pending Your Action” tab.
6. I am a director and secretary of multiple entities. Can ACRA send me emails to different addresses for each entity?
A: Each individual can only register one email address in Bizfile. You will only receive email notifications to the email address registered with ACRA even if you are a director and secretary of multiple entities. You may wish to verify or update your email address by logging in to Bizfile and checking under “My Profile”.
7. Will ACRA send me notifications for other types of annual obligations?
A: ACRA will only be sending email notifications for annual returns/declarations. To check if you have other statutory filing obligations, you can login to Bizfile and refer to the “Pending Your Action” tab.
8. How can I opt-out of email notifications for annual returns/declarations?
A: There is no opt-out option for these email notifications as these notifications are meant to help you meet your annual filing obligations.
9. What if I have questions about the annual return and declaration process?
A: If you have questions about the annual return/declaration process, you can refer to the Filing Annual Returns for guidance. Alternatively, you can contact our helpdesk for assistance.
10. I have received an email notification informing me of my annual return and declaration obligations. How can I tell if it is a legitimate email from ACRA?
A: To verify the legitimacy of the email notifications, please check the sender's email address to ensure that it is from a legitimate source. The email notifications for annual return/declaration obligations will be sent from ACRA's official email address, which is acra_bizfile@acra.gov.sg.
ACRA will not ask for any personal information or login credentials via email notifications. Find out more on how to protect yourself against scams.
11. What should I do if I have questions about the email notifications for annual returns/declarations?
A: If you have any questions/ feedback about the email notifications, you can send your feedback to acra_cd@acra.gov.sg.
