Notice to customers visiting ACRA
ACRA’s new Bizfile portal, launching on 9 December 2024, will replace BizFile+, the current online system for filing and retrieving business information. To prepare for the new system, we will need to suspend all our online services from 8pm, 4 December 2024 (Wednesday) to 8am, 9 December 2024 (Monday). This means that during this period, you will not be able to access our services or lodge any transactions.
Some eServices/transactions will be unavailable from 20 November 2024 and 27 November 2024, respectively, until 8am, 9 Dec 2024. More details are available here.
Customers who wish to seek assistance on business registration matters at our service counters are advised to make an e-appointment at least 3 working days in advance before their visit. Consultation is strictly by appointment only and will be conducted through video conferencing.
Alternatively, you can email us or call our helpdesk at 6248 6028 (Mon-Fri 8.30am to 6pm).
You will need to make an appointment before visiting our counter if you wish to speak to our officers regarding general enquiries on starting up, managing, and closing of entities that are registered with ACRA.
This allows us to minimise your waiting time and ensure a pleasant experience for you.
This e-service enables you to make, view/change and/or cancel an appointment with our customer service officers.
Important Notes:
- This form may take you about 5 minutes to complete.
- Please ensure that the mandatory fields marked by * are filled.
- Please make/edit your appointment at least 3 working days in advance (subject to availability appointment slots). Consultation will be conducted through video conferencing.
- For appeals and requests to see an officer concerning composition amounts, late filing penalties and related enforcement matters, please refer to this link.
Important Notice:
- Customers who wish to visit ACRA's service counter on business registration matters must book an appointment at least 3 working days in advance through ACRA's website. Consultation is strictly by appointment only.
- Consultation will be conducted through video conferencing.
- All enforcement-related appointments will be scheduled by our compliance officers if necessary. It will be held at ACRA's office located at Revenue House (55 Newton Road, Singapore 307987). An ACRA enforcement officer will meet you at the security counter and lead you to an interview room.
- More details can be found here.